Frequently Asked Questions
Can I get my shirt after the race?
Is my t-shirt size guaranteed?
Can I exchange my shirt size at kit pick up or on run day?
Where do I find my Registration Confirmation and/or Promotional Gift Card?
If you are looking specifically for your promotional gift card, you can log into the Participant Dashboard to retrieve your coupons.
When does my Promotional Gift Card expire?
Your Sporting Life Promotional Gift Card expires one month after the price change / registration cut-off date that you registered before.
For Example – if you registered on January 8th, 2017, and the registration cut-off was January 15th, then your Promotional Gift Card expires on February 15th, 2017. Or, if you registered on January 30th, and the registration cut-off was February 15th, your Promotional Gift Card expires on March 15th, 2017.
Please refer to the chart below for specific registration and promotional gift card expiry dates:
|Registration Date||Registration Cost and Promotional Gift Card Value||Promotional Gift Card
|Until January 15, 2017||$50+ HST includes a $35.00 Sporting Life Promotional Gift Card, a New Balance Technical Shirt and a coupon for 20% off New Balance shoes and apparel.*||Sporting Life gift card expires February 15, 2017|
|Jan. 16 - Feb. 15, 2017||$55+ HST includes a $30.00 Sporting Life Promotional Gift Card, a New Balance Technical Shirt and a coupon for 20% off New Balance shoes and apparel.*||Promotional Gift Card Expires March 15, 2017|
|Feb. 16 - Mar. 15, 2017||$60+ HST includes a $25.00 Sporting Life Promotional Gift Card, New Balance Technical Shirt and a coupon for 20% off New Balance shoes and apparel.*||Promotional Gift Card Expires April 15, 2017|
|Mar. 16 – Apr. 15, 2017||$65+ HST includes a $20.00 Sporting Life Promotional Gift Card, New Balance Technical Shirt and a coupon for 20% off New Balance shoes and apparel.*||Promotional Gift Card Expires May 15, 2017|
|Apr. 16 – Apr. 30, 2017||$75+ HST includes a New Balance Technical Shirt. No gift cards are available after April 15.||No Promotional Gift Card|
How do I create a team?
Getting Started Is Easy!
- Choose your team name.
- Nominate a Team Captain.
- The Team Captain registers for the race and creates the team during registration.
- The Team Captain informs team members that the team has been created.
- The Team members register for the race individually and join the team by selecting the team name from the drop down menu on the registration form.
Are there incentive prizes?
Raise a minimum of $250 (the cost to send one child to Camp Ooch for one day) online by May 14, 2017 at 5 p.m. EST you are eligible to have your race registration reimbursed.*
- * In order to qualify, the $250 total cannot include any personal donations made by you to your own personal fundraising page.
- * The registration reimbursement does not include HST or processing fees.
- * All reimbursements will be issued by September 30th , 2017.
Donating During Registration
Contributions ($250 or more) made at the time of registration will receive a split tax receipt for the donation amount minus the cost of race registration fee at the time of registration.
Tax receipts will be issued after the run, before December 31st 2017.
Opting out of your Reimbursement – sending more kids to Camp Ooch
Camp Ooch incurs the cost of your registration as our way of saying thank you for your commitment to raising critical funds for children with and affected by childhood cancer.
By opting out of receiving a refund, you will receive a gift-in-kind donation tax receipt and make a meaningful difference in the life of a child.
What is the charitable cause?
Ooch programs are provided to campers at absolutely no cost to their families. As a registered charity that receives no government funding, Camp ‘Ooch’ relies on the generosity of volunteers, donors and fundraising events, like the Sporting Life 10k, to ensure that every child diagnosed with cancer at SickKids Hospital has the opportunity to attend Ooch programs.
Do you need volunteers? How can I sign up to volunteer?
Can I wear my headphones / iPod during the run?
What is the route like?
What is the course?
Is registration capped?
Are there finisher medals?
Can anyone cross the finish line?
Can children participate?
Is there a time limit?
Are walkers allowed?
Can I run the race with a baby jogger/running stroller?
Are wheelchairs allowed?
- If you are using a racing wheelchair with three wheels, please register yourself for the Wheelchair Wave that starts at 7:25am.
- If you are using a four-wheeled chair, or a recreational wheelchair, please register yourself for the 7th Wave that starts at 9:00am.
- The use of hand cranks, levers, motors or mechanical gears (e.g hand cycles) are not permitted. Please see the International Paralympic Committee’s Athletics Rules and Regulations for more details.
- For safety reasons, it is recommended that all wheelchair athletes wear a helmet during the race.
Is the race 'chip' timed?
What is included in the Entry Fee?
Exclusive Finisher medal
Personalized race bib (if you register before April 19)
Opportunity to run down Yonge St. in one of Canada’s largest events
Great post race celebration
Helping children living with cancer
What are the wave start times?
|Completion time||Wave #||Start time|
|Under 45:00 min’s||Wave #1||7:30am|
|45:00-52:00 min’s||Wave #2||7:35am|
|53:00-55:00 min’s||Wave #3||7:50am|
|56:00-59:00 min’s||Wave #4||8:10am|
|1:00-1:04 hours||Wave #5||8:30am|
|1:05-1:14 hours||Wave #6||8:45am|
|1:15-2:00 hours||Wave #7||9:00am|
What time does the run start?
What is the race distance and is it certified?
If you have a question not listed in our above FAQ, click here to contact us.